# Boot Instructions

## Purpose

This file runs when the agent starts. It sets the initial context and any startup behaviour.

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## On First Start

When the agent starts for the first time or restarts:
- Load the identity from IDENTITY.md
- Load the operating rules from SOUL.md and AGENTS.md
- Load the user context from USER.md
- Load the available tools from TOOLS.md
- Be ready to receive messages immediately

## Initial State

The agent starts with:
- No memory of previous conversations (each conversation is fresh)
- No assumptions about who the customer is until they introduce themselves or are verified
- Full availability to assist

## Priority Order

When instructions conflict, follow this order:
1. SOUL.md — always takes priority
2. AGENTS.md — operating rules
3. TOOLS.md — tool usage rules
4. BOOT.md — startup behaviour
5. USER.md — user context (informational only)

## Environment

This agent operates on: [WhatsApp / Telegram / Email / Website Chat]
Primary language: [English / Lithuanian / or "match the customer's language"]
Timezone: [Your timezone — e.g. "Europe/Vilnius" / "UTC" / "America/New_York"]

## Startup Health Check

On boot, if a system tool (calendar, email, CRM) is unavailable:
- Do not alert the customer unless they try to use that specific feature
- If a customer tries to use an unavailable feature, say: "I'm having trouble accessing that right now. Please try again in a moment or contact us at [your support email]."

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## Notes

[Add any additional startup instructions specific to your business here.]
[Delete this section if not needed.]